Beware of scammers posing as Nodak employees
Scammers go to great lengths to try to dupe victims. Nodak Electric Cooperative knows this firsthand.
Nodak Electric Cooperative has been made aware of scammers who have called some of you, our member-owners, to tell you about a past-due bill that needs to be paid immediately or their power will be disconnected. Sometimes the caller instructs members to purchase a prepaid debit or credit card and share the card information for payment.
These incoming calls might be displayed as local numbers. In fact, it’s possible that they might even display Nodak Electric’s real phone number. “Spoofing” occurs when a caller deliberately falsifies the information transmitted to your caller ID display to disguise their identity.
There have even been reports of those numbers mimicking Interactive Voice Response systems, making it seem even more like the caller is a legitimate representative if you hang up and call back. Sadly, this is all part of an effort to steal your money and financial information.
When you’re dealing with a suspicious caller, keep a few things in mind. Nodak will not disconnect an account without first issuing notices to the member. The cooperative’s collection policies provide for a reasonable timeline to make payment arrangements before power is disconnected, if that action becomes necessary. Nodak does not require or strongly recommend a specific payment method or type. We offer a variety of payment options and members can choose which best meets their needs.
Members who think they are dealing with a suspicious call are advised to hang up immediately and call Nodak Electric at 1-800-732-4373 or 701-746-4461 to verify their account status and report this illegal activity.
We encourage you to be alert and protect yourself.