Nodak NeighborMylo Einarson




President & CEO

Know What's Below

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Outages: What Members Should Know

Electricity travels many miles from where it is generated to the member’s home. The path includes high and low voltage transmission lines, step up and down transformers, voltage regulators, switches, and overcurrent protection before being delivered to the member’s meter. At the member’s premises, electricity moves through a disconnect switch, secondary wires, junction boxes and breakers or fuses before being used by appliances in the home. Even with so many possible points of failure, electricity is delivered to Nodak members 99.96 percent of the time.

Most line outages people experience are caused by severe weather (typically wind, ice, rain and lightning), loss of substation service, wildlife and tree contact, device failure, public damage from power line contact by vehicles, farm and construction equipment or by planned scheduled maintenance. Loss of power can happen at the member’s home by a secondary wire failure and blown fuse or tripped breaker due to an overloaded circuit. An outage can result in a momentary blink or brownout (period of low voltage), up to several minutes without power.

Frequently Asked Questions

How do I know if the outage is from Nodak or me?
The easiest way to know is by looking at your main meter outside the home. If there is no LED display of readings, power is not being delivered by Nodak. If a display is present, check your fuses/breakers and call an electrician if needed. If you are unsure, please call Nodak.

How do I report a power outage?
Once a member has determined an outage is not caused by own equipment, report the outage by calling 1-800-732-4373, at any time, and be sure to press 1 when prompted by automated attendant. DO NOT post outage reports on Nodak’s Facebook page as the timeline is not monitored 24 hours/day.

No one answered my after-hours call, what should I do?
Periodically, Nodak receives more outage calls than has personnel to answer. This typically happens when substation service is lost or a feeder has been opened affecting hundreds of members at once. If this happens to you, please try again later.

How do I know what is going on?
During extended outages, Nodak will post updates on its Facebook page, or members can access the outage viewer map at by clicking on “outages” at the top menu of the home page.

Can Nodak tell me when my power will be restored during an outage?
Power restoration time is easier to predict during planned or single member outages, but can be difficult during extended outages where more than one outage type could be occurring at the same time. During a single severe weather event, outages may be caused by loss of substation service, wire breaks, broken poles, damage to member equipment or a combination. Another reason why outage restoration times are difficult to predict is that plans can change at any time on where crews are dispatched to respond.

What should I do during an outage?

  • Remain calm and report your outage to Nodak.
  • Turn off electrical appliances in use when outage occurred, such as ovens/stoves or hot plates and portable electric heaters. Do leave a light switch on so you will know when power is restored.
  • Keep doors closed on refrigerators and freezers as much as possible during power outages to keep food cold for a longer period of time.
  • Stay away from downed power lines and report them to Nodak immediately – please. Even lines that appear harmless can be dangerous.
  • Have a power outage kit on hand consisting of spare fuses, flashlight, portable radio and fresh batteries.
  • Have your charged cellphone or smart device handy.
  • Please consider an uninterruptible power supply (UPS) for medical necessity devices, computers and sump pumps or standby generator during extended power interruptions.

Please remember that during extended power outages, Nodak’s goal is to restore service to the greatest number of members as quickly as possible. Line crews begin at the substation (power source) and work their way out to individual services.


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NDAREC Celebrates 75 Years

Seventy-five years ago this year, seeds of hopeful cooperation were planted, along with high hopes for a growing – and bright – future for electric cooperatives across North Dakota.

Now, 75 years from this humble, hopeful start, the North Dakota Association of Rural Electric Cooperatives (NDAREC) and its cooperative family are planting a new tree to celebrate the anniversary milestone.

Nodak Electric Cooperative planted three trees on the new Minnkota Power Cooperative Corporate Campus on Tuesday, July 18, to commemorate the occasion.

Nodak and other cooperatives from across the state are purchasing and planting trees on cooperative properties as a symbol of cooperative commitment and accomplishment. The plantings coincide with the theme chosen for this 75th anniversary observance: “Grounded Through the Roots of Cooperation.”

NDAREC hopes 75 trees will be planted for the 75th anniversary.

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Have A Safe Harvest Season

It’s hard to believe, but by the time this Nodak Neighbor hits your mailbox some of our members will already be preparing for a busy harvest season. It can be an exciting and exhausting time winding up a season of hard work; however, the rush to harvest can also yield tragic outcomes if we are not vigilant. Each year, dozens of farm workers are killed and hundreds are injured in accidents involving power lines and electrical equipment across the United States.

Things people see every day can fade from view and in the busyness of harvest time, it’s easy for our farmers to forget about overhead power lines. Failure to notice them can be a deadly oversight. A simple reminder to keep all equipment at least 10 feet from all power lines could be all it takes to avoid a potentially disastrous accident. We encourage our farmers to keep safe and review all activities that take place around power lines with their employees this harvest season.

Some safety tips to help ensure a safer harvest season that are recommended by the Energy Education Council include:

  • Use extreme caution when raising the bed of a truck.
  • Use a spotter when operating large machinery near power lines and do not let the spotter touch the machinery while it is being moved anywhere near power lines.
  • As with any outdoor work, be careful not to raise any equipment such as ladders, poles, or rods into power lines. Remember, nonmetallic materials such as lumber, tree limbs, ropes, etc., can conduct electricity depending on dampness, dust and dirt contamination.
  • Never attempt to raise or move a power line to clear a path!
  • Use qualified electricians for all your electrical work.

Even when exercising caution, sometimes equipment comes into contact with power lines, so it is critical that equipment operators learn what to do. Stay on the equipment, warn others and call 911. Do not get off the equipment until utility crews say it is safe to do so. If the power line remains energized and you step outside, touching the vehicle and the ground at the same time, your body becomes the path and electrocution will result. Even if the power line has landed on the ground, the potential for the area nearby to be energized still exists. It is safest to stay in the vehicle unless there is fire or imminent risk of fire.

In this case, jump off the equipment with your feet together, without touching the ground and the vehicle at the same time. Then, still keeping your feet together, hop to safety as you leave the area. Once you get away from the equipment, never attempt to go back or even touch the equipment. Some electrocutions have occurred after the equipment operator dismounts the vehicle and realizing nothing has happened tries to get back on the equipment.

It is very important that all farm workers and seasonal employees are informed of electrical hazards and trained in proper procedures to avoid injury. That way we can all have a safer harvest season and continue to enjoy the benefits of safe, convenient, and affordable electricity. Have a safe harvest.

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Nodak Electric Cooperative

Nodak Electric Cooperative is dedicated to being an efficient provider of quality electric service with leadership that demonstrates the highest regard for its members/owners.

To report an outage call
800-732-4373 or 701-746-4461

July/Aug 2017

The Official Publication of Nodak Electric Cooperative

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