New payment option available
On page seven of this month’s Nodak Neighbor you will see an article announcing the rollout of our newest option for paying your Nodak Electric bill, Pay-by-Phone. This is the newest of the many options members have for paying their bill. We brought this new service online for a number of reasons, but security and convenience top the list.
For those members who don’t have a computer with Internet access, or for those who do but prefer to transact their business over the phone, this option is for you. Once your account is set up, Pay-by-Phone allows you to make a payment to Nodak without giving any of your information to a live person. In this method, the entire transaction is done directly with computerized prompts, quickly and easily, 24-hours a day, seven days a week, totally secure.
Now, if paying by phone isn’t exactly your cup of tea, we have a host of options for you to choose from. Signing up for electronic billing will get you the opportunity to view your bill online, pay by credit card or electronic check, print a receipt, review previous months’ bills, etc., all online. Once a month, you will receive an email reminding you that your bill is ready, and you simply log on to our website and pay it over the Internet.
For those who prefer to have the entire process automated, as I do, Auto Pay Bank Draft is for you. When you sign up for this automatic payment plan, your payment is automatically drawn from your checking or savings account on a certain day each month. You still receive a paper “copy” of your bill for your review reminding you of when the payment will be taken out of your account, and for how much. The rest happens all by itself and you don’t have to worry about remembering to pay the bill, write a check or mail it in. It’s very simple.
Of course, you can always drop a check in the mail as folks have done for many years, pay in the drop box in our parking lot or stop into the front desk during business hours and take care of it face-to-face with one of our customer service representatives.
Offering multiple options to transact your business is important to us because we want to make it as convenient as possible for you, our member-owners. We also want to ensure the highest level of security and dependability in each of the options we provide. All of our payment methods employ the highest level of safeguards available, so rest assured your information is safe with us.
Of course, we are always happy to see our members who stop into the headquarters in Grand Forks. In fact, we look forward to it. So, if you are one of the folks who prefers to take care of business in person, stop in and say “hi” the next time you’re here. If you prefer one of the more high-tech options, check out one of the many alternative payment methods we have to offer. You’ll be glad you did.