Nodak Electric Cooperative’s SmartHub mobile app provides many features that help you manage your account, from billing and payment info to detailed usage analysis. It’s a great tool to help you access your account information on the go.
This past month, Nodak rolled out a new upgrade for the SmartHub mobile application that will help you get to the features you need quickly and efficiently.
First, you’ll notice the mobile app will have a fresh, new look. When you open the app, you’ll be able to see your usage analysis right up front, or you can contact us with the click of a button right from the home screen.
Member alerts will also be displayed right on the home screen, making it easy for us to communicate important information to you. Billing, payment and other features are available with one click of a button in a new condensed menu.
Simply log on to your existing SmartHub app for the upgrade, or if you are interested in accessing SmartHub, download it from your favorite app store. We hope these app updates will help provide a more user-friendly and efficient experience. All of the features you love about SmartHub now will still be available, just with a refreshed look and an enhanced user experience.
We are excited about the new changes and hope you check out the app soon! New look. New experience. Same SmartHub.
SmartHub Mobile 3.0 will automatically occur on your mobile devices using at least Android 5.0 or iOS 9.0. Users with a lower version will stay on the current SmartHub mobile version 2.42.
Payment scheduling available in SmartHub
Paying your monthly electric bill is even more convenient on the mobile app! Cooperative members can now schedule their payment in SmartHub. This feature allows users to select one or more days to make a non-recurring payment.
Step by Step Guide:
1. Log in to SmartHub.
2. Click on the ‘Pay’ icon.
3. On the ‘Payment Details’ page as shown, in the ‘Choose Payment Date’ section, click in the field labeled ‘Other.’
4. Choose your payment date on the calendar that appears. The amount you enter in ‘Payment Amount’ field will be applied on the selected date.
Users may also continue with option to choose same day or specified due date for payment.
If you have any questions concerning this new feature or the app, please give our member service representatives a call at 701-746-4461 or 1-800-732-4373.