Unfamiliar Vehicle In Your Driveway?

It could be one of our contractors

For Nodak Electric to provide safe and reliable electricity at the most affordable cost, we use contractors to assist with tree trimming, pole testing, trenching/boring and utility box painting. Please know that employees of these contractor crews will always have vehicles labeled with Nodak Electric stickers to officially mark their affiliation with the cooperative. Members will not be approached, under any circumstances, for payment by either a representative of Nodak Electric or one of its contractors for these types of services.

If you have any questions or concerns about a contractor who has visited your property, please contact Nodak Electric at 1-800-732-4373.

Nodak has hired the following contractors

North Plains Utility Contracting – Trenching/plowing
RAM Utilities- Pole inspection
Rhino Contracting – Boring/trenching
Joe Ritter Painting – Metal refinishing service
Dakota Tree Service – Tree trimming
AW Power – Tree trimming

These contractors are currently working in our service area. They will have a Nodak Electric decal on their vehicle. If you have any questions, please contact us at 800-732-4373.

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6 Ways To Pay Your Bill

  1. SmartHub app – View and pay your bill using this app with your smartphone or tablet. The app is available at your favorite app store.
  2. Pay online – View and pay your bill online with the SmartHub app or with the one-time payment option using a checking account or credit/debit card.
  3. Pay by phone – Pay your bill securely by phone 24/7. Call toll free 1-844-846-2690 and follow the automated prompts to pay by check, credit or debit card.
  4. AutoPay – Choose an automatic payment deduction from a checking or savings account. This is set up as a recurring payment on the due date shown on your bill. Contact our office to get set up or access the form on our website.
  5. Pay by mail – Mail your check along with the stub conveniently located at the bottom of your bill to Nodak Electric Cooperative in the envelope provided with your statement. Please allow 3 to 5 business days for delivery.
  6. Drop box – Drop your payment (with bill stub) in the box located at Nodak Electric’s headquarters building in the parking lot.
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Energy Efficiency Tip Of The Month

Want to light up your outdoor space without increasing your energy use? Try outdoor solar lights! They’re easy to install and virtually maintenance free. Remember, solar lights work best when the solar cells receive the manufacturer’s recommended hours of sunlight.

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Youth Tour Winner To Visit Washington, D.C.

Nodak’s student delegate to the National Rural Electric Cooperative Association’s (NRECA) Electric Cooperative Youth Tour will have to wait one more year to experience the once-in-a-lifetime opportunity. The Electric Cooperative Youth Tour is an all-expenses paid, seven-day trip to Washington, D.C., and was scheduled this year for June 18-25. Unfortunately, the educational adventure was canceled due to the COVID-19 pandemic. Emma Cullen of Thompson, N.D., this year’s chosen student, will now join more than 1,500 students on next year’s trip.

The Youth Tour gives high school students the excitement of traveling, meeting new nationwide friends, learning about America’s history and visiting with current federal government leaders from their states. The trip includes visits to Gettysburg, Capitol Hill, the Smithsonian and a rally with hundreds of students from across the country. This opportunity is open to select sophomore or junior students whose homes are served by electric cooperatives. Interested students apply by submitting an essay. This year’s essay prompt was: “If chosen as a Youth Tour delegate, you will travel to Washington, D.C., to experience and learn about America’s rich history. What moment in American history do you wish you had been a part of and what would you have contributed?”

Nodak had a great number of students apply for the Youth Tour, but Emma’s submission rose above the rest. Her family lives in rural Thompson, on a few acres with cats, a dog and a large garden. Emma is home schooled and is active in band, summer theater, track and cross country at Thompson High School. In her free time, she enjoys crafting (knitting, painting and drawing) and reading (historical fiction is her favorite genre). After high school, she plans to study Dietetics at the University of North Dakota.

Nodak congratulates Emma for writing an outstanding essay and earning the opportunity to attend the Electric Cooperative Youth Tour. We will keep you posted on Emma’s trip next year.

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Tree Trimming Underway

Nodak does vegetation management as one way of maintaining the electric system. This maintenance controls the cost of delivering safe and reliable electric service.

Tree trimming is very important to Nodak. To help with the process during the summer months, Nodak hires tree trimming contractors. This year, AW Power and Dakota Tree Service crews are contracted by the cooperative to remove trees and brush from the electric lines. Qualified line clearing workers perform all tree pruning and vegetation management work as supervisors and Nodak lineworkers maintain close contact with crews to ensure safety and adherence to proper vegetation maintenance procedures. This season, crews will be clearing trees in the areas of Adams, Cavalier and Hoople.

The work is expected to start mid-May and continue until freeze-up.

Safety first! Keep in mind, power lines broken by branches could remain electrified. By being proactive and removing limbs and trees from power lines, Nodak reduces these potential hazards. To ensure public safety, call Nodak at 800-732-4373 to report any trees that interfere with power lines.

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Outsmarting Scammers

It seems that with every email, text or voicemail we check that does not look familiar, we pause and think – I wonder if it’s a scam?

Scammers are evolving daily and coming up with new tricks to con the public. Nodak Electric warns members to take caution and be vigilant about scams. Recently, scammers have been contacting our members through phone calls – or also via text message, email or even in person – claiming to be a representative from Nodak Electric.

These scams tend to use aggressive and intimidating tactics. Knowing that electricity is a necessity, scammers will threaten to shut off members’ power, usually within the hour or that same day, unless they pay immediately in an untraceable form of payment such as a wire transfer or prepaid card. Well-organized scammers can even spoof or replicate the phone number that appears on your phone to make it look like it’s coming from Nodak Electric.

If you receive a phone call, email, text or visit from someone who threatens to shut off your power unless you provide immediate payment:

  • Hang up the phone.
  • If an email looks strange, don’t click on any links; delete it immediately.
  • If a text looks suspicious, don’t open it.
  • Never pay with prepaid debit or credit cards, gift cards, wire transfer or cash, as these are giveaways the person you’re speaking to is trying to scam you.
  • If someone is at the door requesting payment, members should ask for a photo ID and look for the Nodak Electric logo on clothing and on the vehicle. If something doesn’t seem right, call Nodak Electric and notify local authorities.
  • Contact Nodak to report the scam, and to verify you are current with your account. Use our SmartHub app or contact us at 800-732-4373. Do not use any contact information you received through a potentially fraudulent message.
  • Remember: Nodak Electric will not demand immediate payment in nontraditional payment methods.
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Capital Credits

Nodak Electric Cooperative’s Board of Directors approved the retirement of $2 million in capital credits at its March 2020 meeting. Members who paid for electricity for the years of 2001-2002 were given a bill credit on their April statements.

How does the capital credit process work?

  1. Nodak Electric Cooperative keeps track of how much electricity you buy and how much money you pay for it throughout the year – this is your patronage.
  2. At the end of the year, the cooperative completes financial matters and determines the amount of margins to allocate.
  3. Members receive a portion of the margins as capital credits based upon the amount of revenue each member contributed to total margins throughout the year. This is your allocation.
  4. The cooperative notifies you of your annual allocation of margins through the use of an allocation statement. That statement was included with your May billing.
  5. When Nodak Electric Cooperative’s financial condition permits, your board of directors decides to retire, or pay, the capital credits for previous years.
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Outage Response Process

Nodak Electric Cooperative strives to limit power outages. But when Mother Nature has different ideas and an outage does occur, it is helpful to report it as soon as possible.

In the case of any life-threatening emergency (fire, downed “live” power line, etc.), call 911 before calling Nodak at (800) 732-4373. Please do not report outages  through email or Facebook, as they are not monitored 24/7 and it may delay response time.

Power outages happen for a variety of reasons. Storms are often the cause of large outages because of high winds, lightning, rain or ice. Other outages can be caused by equipment problems and wildlife.

Whatever the cause, Nodak asks members to call in to report the outage and to refer to our online outage map (found on our homepage, in the top right corner under Outages). The outage map updates automatically and allows you to keep track of the status and location of outages. Nodak’s Facebook page also offers timely notices and frequent updates on larger outages and restoration status.

Our operations center monitors outages 24/7 and crews are always on call to help restore power.

Please make sure we have your current phone number on file and that your account information is updated. With a current phone number tied to your account, we can more quickly locate the area where power is out and restore your electricity. To update your account information, log in to your online account, or email or call us.

We try to offer estimated restoration times when possible, but there are many factors that can complicate power restoration. When lines are down or equipment is damaged, it can take longer to get the lights back on.

Downed power lines are dangerous! Assume any power line that is down is energized and stay away. Remember – if the situation is an emergency, call 911. Report the downed line to Nodak at (800) 732-4373.

Outage Response Process

Helping us helps you. Here are the steps Nodak takes to restore your power:

  1. Report a power outage as soon as possible. Having your meter number or account number handy is a time saver for the dispatcher. These numbers can be found on your most recent electric bill.
  2. To the best of your ability, notify the dispatcher if you heard or saw anything that could identify a probable cause of the outage, such as a loud bang, flash of light or tree on the line. This information could reduce restoration time.
  3. Outages are entered in the Outage Management System (OMS) to help pinpoint the location of the problem. The Outage Viewer map on the Nodak Electric website displays the current status and continuously updates outage restoration. We want our members to know what areas are being affected.
  4. Nodak’s line crews are called out to investigate the outage cause and safely make the repairs to restore power.
  5. The line crews verify the restoration and report back to the dispatcher with data to clear the outage.

The online outage map updates automatically and allows you to keep track of the status and location of outages. View the Nodak outage map at www.nodakelectric.com/outages/.

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Military Appreciation Month

Military Appreciation Month is a special month-long observance honoring those in and out of the United States Armed Forces. The Senate selected May as National Military Appreciation Month in 1999 to ensure the nation was given the chance to publicly show its gratitude and recognize the men and women – past and present – who serve our country.

Each year, Military Appreciation Month reminds Americans of the important role the U.S. Armed Forces have played in the history and development of our country. May was chosen because it has many individual days marked to note our military’s achievements. We thank you, service members, for your dedication and strength in keeping our nation safe.

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2019 Youth Tour

Harrison Stockeland, a junior at Grand Forks Central High School, was motivated to apply for the Youth Tour to learn more about Washington and to meet other students. More than 1,800 students from around the country attended the annual Electric Cooperative Youth Tour in Washington, D.C., from June 15-21, 2019.

“It was truly a magical experience, meeting new people from lots of different states. I made an uncountable number of friends and a few who will be friends for life,” Harrison said.

Each year, Nodak sponsors one student for the event. Now in its 55th year, the Youth Tour was established to help educate youth about the political process and allow students to visit national monuments and interact with U.S. government officials.

Students toured the National Museum of the Marine Corps and the Smithsonian museums, cruised down the Potomac on a riverboat and visited Arlington National Cemetery, the National Archives, the Holocaust Museum and Gettysburg National Military Park. The group had opportunities to explore the East Wing of the White House and saw all the major monuments, including the National 9/11 Pentagon Memorial, the Lincoln Memorial, the Vietnam Veterans Memorial and more.

Harrison said he enjoyed the entire trip, but the highest point was the people. “It truly was all that I was told it would be,” he said, “and more!”

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Treasurer’s Report

As treasurer for Nodak Electric Cooperative, on behalf of the directors and all the employees of Nodak, thank you for your patronage in 2019. Our financial year was a successful one and below you will note some of the highlights. If you would like more detail for the numbers presented, please do not hesitate to contact our office for assistance.

As a loan recipient from the RUS program of USDA and from CoBank, we are required to demonstrate credit worthiness on an annual basis. Each financial year we are proud to have exceeded the required loan covenant financial ratios. To bring even more transparency into our financial reporting, a few years back we implemented our own more stringent annual financial goals and we have been consistent in meeting those goals as well. Meeting or exceeding these financial goals bodes well for the future of Nodak and its membership.

For the year 2019, 56%, or 631 million kWh, were sold to our commercial and industrial rate sector. We have 509 C & I delivered locations scattered throughout our system. The balance of our power sales, amounting to 497 million kWh, went directly to the other 19,769 service locations that have very diverse usage each month. Total revenue from those 1.1 billion worth of kWh sales was $104.5 million. Other nonelectric operating revenue added $1.2 million for a total reported revenue of $105.7 million.

Total expenses were $103 million, with 84% of that number being the cost of wholesale power. Additionally, nonoperating margins added $700,000 with a total reported margin of $3.4 million for 2019. From an equity standpoint, $2 million worth of capital credits were retired in April 2019, something that investor-owned utilities cannot report on their treasurer’s report.

Thank you again for your patronage and for allowing us to serve your electricity needs during the past year.


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